Yes, it won't be possible to guess what is inside unless you completely unbox it.
Sure, you can return it up to 100 days after it was delivered. We always aim to make sure our customers love our products, but if you want to return an order, just email us directly at email@example.com, and we’ll take you through the process:
1. Print the Return Packing Slip and the Label
2. Please make sure to include the packaging slip inside the box
3. Repackage your return merchandise and put the Return Packing Slip inside the box (please remove any previous labels or tape).
4. Drop your return package to the designated carrier location.
Free. We ship worldwide for free. Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia and EU. If applied, duties will be requested by the local customs on delivery.
Yes, we ship all over the world for free (customs duties may apply in some countries outside USA, Canada, Australia, EU)
Latest shipping updates during COVID19 pandemic are available here
We have several warehouses in the US, Canada, Australia and EU. You don't have to pay customs fees in most of these countries because we’ve already paid them. However, if you are located outsides these locations, such as in Switzerland or Norway for example, you may be required to pay customs duties upon delivery
We recommend to train at least 30 minutes a week. You can train only once a week or train 5 minutes a day, it's up to you!
The more you train, the faster you get results. We know how much this is complicated to make time for yourself but you won’t regret doing so, the results are amazing!
No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.
The free Perifit App is compatible with:
- Any iPhone or iPad running iOS 11 or above
- Any Android smartphone and tablet running Android 5 or above
The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 2.8 cm.
Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.
You don't have to. The device is already fully charged, you can use it straight out of the box and you don't have to worry about charging it for 10 years. The battery provides 10 years of regular training (30 minutes a week) and comes with a 5-year guarantee. If the battery gets empty within 5 years, we will send you a new one for free. It costs $50 to replace the battery after 5 years.
No, Perifit is a medical device. It was designed to be the best solution to stop unwanted leaks, reduce prolapse, and provide stronger orgasms.
Your ability to strongly contract your pelvic floor is as important as your ability to relax your pelvic floor. This is why every training program has as many squeezing exercises as relaxing exercises. Thus, training with Perifit will help you better control your pelvic floor and make it easier to relax it.
So yes, Perifit helps relax your pelvic floor muscles.
Moreover, the Perifit app features a statistic called "Relax" which assesses your ability to relax your pelvic floor. You will be able to see your relaxation score, your progression on that score and even tips on how to focus your training on this statistic.
Perifit can detect pelvic floor contraction as weak as 0.35 oz / 10 g.
Perifit is made of medical grade silicon. It is BPA free, Phthalates free and EA free.
Our training programs are backed by science: Perifit has been developed and continues being upgraded in close partnership with pelvic floor specialists, physiotherapists and researchers in biofeedback and pelvic floor exercise.
Biofeedback is recognized amongst the scientific community as one of the most efficient technologies to improve pelvic floor health, thanks to monitoring of direct force in real time.
Yes, it would be best if you used Perifit as soon as possible to avoid surgery.
Yes, you can use Perifit with an IUD (or coil). Our Kegel trainer is covered by a sleeve of medical grade silicone which prevents any contacts with internal parts, so entirely safe to use with a coil/IUD.
Absolutely ! We have designed a training program called "pelvic floor disorder prevention" for that purpose.
Perifit has been designed to be exceptionnaly safe and easy to use.
- 100% waterproof design - Medical-grade silicone to prevent allergies and irritations - BPA free, Phthalates free and EA free - Independent quality testing of each Perifit before shipping - FDA registered (U.S.), CE registered (E.U.) - Barcode traceability throughout production and shipping.
Perifit is a certified Class 1 medical device under norm ISO 13485.
Perifit is an FDA registered device which is 100% safe to use. It leverages non-ionising Bluetooth Low Energy waves from its tails, which remains outside of the body at all times.
Bluetooth is considered the safest wireless emissions, 1,000 times than standard 4G waves. This is the reasons why Bluetooth is used in most wireless medical devices. Bluetooth Low Energy, used in the Perifit, produces emissions in average 3 times lower than standard Bluetooth.
Perifit is an FDA registered device which is 100% safe to use. It produces only non-ionising Bluetooth Low Energy waves from its antenna (white wire) which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth.
Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth.
That being said, we still prefer to ask pregnant women to wait 6 weeks after delivery to use it due to the lack of data around the effects of the waves on the fetus as well as the need for the pelvic floor to heal.
Our customer support is available within the Perifit mobile app. You can either contact us directly with the ? button in the app or access the FAQ.