FAQ
Medical Questions
YES, YES, YES. Pelvic floor training is a powerful tool to cure symptoms from stress incontinence, urge incontinence, nocturnal incontinence, and mixed incontinence.
Note! Getting a diagnosis with a health practitioner to determine the root cause of your incontinence symptoms will help you maximize the chances of using the most effective treatment for you.
NO. For ethical reasons, Perifit has not been tested on pregnant women, and therefore the impact of using a connected Kegel trainer during pregnancy is not known.
As a result, we recommend that you do your Kegel exercises manually throughout your pregnancy, and return to Perifit after you have recovered from childbirth.
DEPENDS ... After childbirth is a great time to get into a regular pelvic floor exercise routine.
However, we highly recommend that you wait for approval from your health professional before using Perifit after childbirth.
This will usually be at your six-week check-up, which is the average delay before pelvic floor healing.
YES. Your pelvic floor has held more than 11 pounds (5 kilograms) during the whole pregnancy.
No matter the delivery type, you need to make sure that you get your pelvic floor checked post-pregnancy by a medical specialist.
Yes! After childbirth is a great time to get into a regular pelvic floor exercise routine.
However, we highly recommend that you wait for approval from your health professional before using Perifit after childbirth.
Read more here about training your pelvic floor with Perifit after pregnancy.
Pelvic floor muscle training has been shown to help slow down or reduce prolapse symptoms, especially in early stage of pelvic organ prolapse.
Read more information here about why using Perifit can help with prolapse symptoms and even stop a prolapse from worsening.
Absolutely! We have designed the programs "Prevent disorders" and "Intimate wellbeing" which are made for that purpose.
Learn more here about these programs and why training your pelvic floor even if you are not suffering from a pelvic floor disorder is good.
Short answer: yes!
One of the main functions of the pelvic floor is to aid in sexual response. When the pelvic floor is strong and agile, it can perform well-timed contractions to stimulate the clitoris during penetration.
Click to learn how Perifit can benefit your intimate life.
Your ability to contract your pelvic floor is as important as your ability to relax it. Perifit helps you reach a healthy state of your pelvic floor thanks to the relaxation phases during the games in each training program.
However, if your pelvic floor needs are focused solely on relaxation (people with overactive pelvic floor or muscle spasms for example), Perifit will not be the best product for you. We advise reaching out to a specialist to get advise on relaxation-focused techniques.
We invite you to refer to this page for further explanation.
NO. As of today, even though we are very much aware of pelvic floor disorders such as vaginismus, dyspareunia, or vulvodynia, our product is not the best solution to treat these.
If the size of the Perifit doesn't create discomfort, and with a heavy focus on relaxation during the Kegels, it won't do harm.
However, if the Kegels are centered around contraction with too little attention to fully letting go after the contraction, it may result in further tightening of the pelvic area.
YES, BUT ... After a hysterectomy, it's essential to ensure that the internal organs are supported, your bladder and bowel function correctly, and that the risk of having a prolapse is minimized.
However, you should first get your surgeon's approval. For most women, this is approximately 4-6 weeks after the hysterectomy. But this may vary from one woman to the next according to the surgical procedure and overall hysterectomy recovery.
PROBABLY... Research has shown that "Pelvic floor muscles training may improve some vaginal atrophy symptoms and signs in women taking local eostrogen therapy".
This is a consequence of the fact that Kegel training increases the blood flow to the vagina, thus helping to keep the tissue healthy and encouraging lubrication.
IN SOME CASES... Pelvic floor training can be useful for treating some types of recurrent UTIs. Discuss with your health practitioner to find out whether it can help with yours.
In addition to washing the Perifit and your hands before each use, we recommend that you also clean the skin around the anus and the genital area. This will lower the risk of triggering a UTI when using Perifit.
YES. The main group of muscles trained with Kegel exercises is called the levator ani. It is responsible for "closing" the urethra, the vagina, and the rectum and it is controlled by a single innervation.
So, when all three areas are functional (as could be checked by your physiotherapist), training one will train the two others. Thus, although Perifit gets its squeezing information from the vagina, it is actually measuring the contractions of the levator ani and thus training all three areas.
YES. When you move in an unusual way (i.e. during a yoga pose) or when your partner thrusts during sex, air is pumped into the vagina. The rapid expulsion of this air produces a "fart-like" sound.
In a way, we could laugh it off; however, if this occurs frequently, it may be a warning sign that the tone of your pelvic floor muscles is weak.
Strengthening one's pelvic floor with Perifit is the best way to recover muscle tone and minimize any "looseness" in the vagina.
NO. Unfortunately, Perifit doesn't have an effect on endometriosis or reduce the pain associated with endometriosis.
Whether or not you wish to use Perifit on your period is entirely up to you. There is no reason not to, and many users find they want to.
Additionally, it's worth noting that throughout your cycle, your scores may vary. It's nothing to worry about, though, as this is just a natural fluctuation in your strength as part of your monthly cycle.
Yes, you can use Perifit with an IUD (or coil). Our Kegel trainer is covered by a sleeve of medical grade silicone which prevents any contact with internal parts, so entirely safe to use with a coil/IUD.
YES. Perifit communicates with your device using Bluetooth Low Energy (BLE). BLE waves are 1000 times less powerful than those emitted by a regular 4G smartphone. As of today, BLE is even used in pacemakers and other implanted devices.
However, as a precaution, we recommend that, just like your smartphone, you keep Perifit at least 15cm away from your implanted device.
About Perifit
Perifit is made of medical grade silicon. It is BPA free, Phthalates free and EA free.
You don't have to. The Perifit device is not chargeable. The battery allows for 5+ years of training.
If it runs out before 5 years, we will send you the latest Perifit for free and recycle the old one.
If it runs out after 5 years, we'll offer you the latest Perifit for just $50 or €45.
The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 3.1 cm.
The part of the device that is meant to be inserted is 3.27 inches / 8.3 cm long, and the diameter is up to 1.22 inches / 3.1 cm.
At the moment, we do not offer different sizes.
Perifit App is compatible with any iPhone or iPad running iOS 13 or above and any Android smartphone and tablet running Android 5 or above.
Perifit app cannot be downloaded and used on desktops.
Download the app on the App Store or Google Play to start using Perifit.
No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.
Perifit can detect pelvic floor contraction as weak as 0.35 oz / 10 g.
No, Perifit is a medical device. It was designed to be the best solution to stop unwanted leaks, reduce prolapse, and provide stronger orgasms.
No. Perifit is a biofeedback device and contains no electro-stimulation. You are the one contracting voluntarily your pelvic floor. Biofeedback allows you to visualize your contractions to make sure they are of good form and access a more effective training.
Note that people with a traumatized pelvic floor (very weak) can require electro-stimulation prior to voluntary moving to pelvic floor training. Reach out to your health practitioner if you require more information.
Probably! Perifit is a biofeedback device similar to the ones used by many midwives, physiotherapists, and health professionals. The plus it offers is that you can train at home while having fun.
Note: it is not a substitute for a complete diagnosis or follow-up by a health professional.
Perifit uses patented biofeedback technology which monitors your progress in real-time. With the Perifit App, you will be able to track your progress and see your results. To learn more about how and why Perifit is effective, please refer to this page.
Congratulations on getting your Perifit! You are one step closer to a stronger-than-ever pelvic floor.
We invite you to visit our page Using Perifit for the first time where you can learn all about how to get started with your Perifit.
If you are a new user, we recommend that you train while lying down in a comfortable position with your knees bent and legs slightly apart.
To learn more about how to insert the Perifit and in which position you should train, please click here.
It all depends on your needs and condition! Different programs and different pelvic floor dysfunctions require various amounts of training in order to see the results as soon as possible.
You can find out here how long and how often you should be training depending on your needs.
Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.
All Perifit customer reviews are available here.
Shipping & Returns
Yes, it won't be possible to guess what is inside unless you completely unbox it.
YES! We ship worldwide* and standard shipping is free.
* Except North Korea
USA, Canada, Australia: 5 to 7 business days
France: 2-3 business days
Italy, Spain, Germany, Belgium, United Kingdom: 5 to 7 business days
Rest of Europe: 7 to 10 business days
Rest of the world: 15 to 30 business days.
Check out our shipping policy for more details.
Free. We ship worldwide for free.
Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia, and the EU. If applied, duties will be requested by the local customs on delivery.
Express shipping is available for mainland territories of the United States, Canada, Australia, France, Italy, Spain, Belgium, Germany, United Kingdom.
Pricing & transit times will vary depending on the destination. Check out our shipping policy for more information.
No. Our free shipping method includes deliveries at home only. If you're not home during delivery, the courier will leave the package in your mailbox or post office.
However, please do not enter the address of a pick-up point as final destination. If it gets delivered there, we won't have any information on it past delivery.
There are no customs duties to pay for delivery to the United States, Canada, Australia, the European Union mainland territories.
If you are located outside these locations, such as in Switzerland, the United Kingdom, or Norway, you may be required to pay customs duties upon delivery.
The return period depends on the product you ordered. Returns are free of charge.
Perifit/ Perifit+: You have 100 trial days after receiving your probe to request a return and get a full refund on your order.
Perifit Pump: You have 14 days after delivery to try and return your breast pump free of charge if it does not fit.
Accessories: It is not possible to return orders of accessories already opened.
All products returned are destroyed and recycled. No returned product is stored nor refurbished.
Check out our shipping policy for more details.
Shoot us an email at support@perifit.co
There is a good chance that the order has been shipped already because we process them in real-time during business hours but we'll guide you through a return process to get a full refund.
Shoot us an email at support@perifit.co
There is a good chance that your order has been shipped already because we process them in real-time during business hours but we'll guide you through a re-routing process if we can.
There is a good chance that your order has been shipped already because we process them in real-time during business hours.
You can still shoot us an email at support@perifit.co to make an attempt if it's a weekend or past 3 PM.
Payment & Insurance
The United States: you can pay with a credit card, debit card, Paypal, Apple pay. You can also choose split payments (2 or 3 installments).
Rest of the world: You can pay with a credit card, debit card, or Paypal.
Unfortunately, Perifit is not covered by most public medical insurances.
We are a France based company and thus, most banks will require that you enable international transactions to complete payment on our website.
Reach out to your bank! Some banks may apply a fee due to our bank information located in France. Unfortunately, Perifit does not have any power to cancel or refund them.
We send an order confirmation email to the email you indicated as soon as the payment is confirmed during checkout.
If you have not received this email right after, it can mean that it has been sent to your SPAM folder or you're not checking the right mailbox.
If you have verified the above 2 points, double-check that the status of the payment is successful on your bank or Paypal account. We have noticed that some transactions failed are displayed on Paypal and bank accounts so you'll need to verify their status to confirm.
If the transaction status is successful, reach out to support@perifit.co with the transaction ID. We'll help you track your order.
Click here to get your discount code.
Safety & Privacy
Perifit has been designed to be exceptionnally safe to use.
- 100% waterproof design
- Medical-grade silicone to prevent allergies and irritations
- BPA free, Phthalates free and EA free
- Independent quality testing of each Perifit before shipping
- FDA (U.S.) and CE registered (E.U.)
- Barcode traceability throughout production and shipping.
Perifit is a certified Class 1 medical device under norm ISO 13485.
Perifit is an FDA registered device which is 100% safe to use. It leverages non-ionising Bluetooth Low Energy waves from its tail which remains outside of the body at all times.
Bluetooth is considered the safest wireless emissions, 1,000 times less powerful than standard 4G waves. This is the reason why Bluetooth is used in most wireless medical devices. Bluetooth Low Energy, used in the Perifit, produces emissions on average 3 times lower than standard Bluetooth.
None! Perifit is a biofeedback device and you are the one contracting voluntarily your pelvic floor muscles.
What's more, the Bluetooth technology used is BLE (Bluetooth Low Energy), which is very common among medical products.
BLE technology has not been found harmful to humans and fetuses by scientists and is 4,000 less powerful than your smartphone for example.
We do not recommend the use of Perifit if:
1. You have an allergy to medical-grade silicone or a strong allergy to nickel.
2. You are pregnant.
You can be cleared in using Perifit but should seek a health professional advice first if:
1. You present signs of hematuria (blood in your urine), bleeding from the anus, or bleeding after sexual intercourse.
2. You suffer from severe pelvic pain or muscle spasms or the appearance of a mass or lump in the pelvis.
3. You have neurological issues such as reflex modifications, numbness, loss of sensitivity.
4. You have a moderate to severe prolapse, and you have not yet
consulted a medical professional.
5. You have a recent history of recurrent Urinary Tract Infection.
6. You suffer from continuous urine loss or incomplete bladder voiding.
Customer Support
If you have your Perifit with you already, chat with our support team in-app. You can access the chat by clicking the ? icon in the top part of your screen.
If you have a question regarding your order tracking, contact us at support@perifit.co
If you want to chat about a potential partnership, please use sales@perifit.co exclusively