This policy applies to orders placed on our website (https://perifit.co) only. If you buy Perifit from a distributor, their shipping and return policy applies.
Perifit has stock in different locations across the world. We ship orders from the closest fulfillment warehouse depending on the destination and product availability, no matter the sales channel.
We ship from the United States, Canada, Australia, Germany, and France*.
*Some products available in pre-order only might not be available in all fulfilment warehouses.
Shipment processing time
Pre-order processing times vary depending on our stock levels. To get the updated processing time, please refer to the corresponding product page.
All orders are processed within 1 business day, as soon as the payment is confirmed*.
If the order is placed before 12 PM, it will be shipped the same day. If it order is placed after 12 PM, it will be shipped the next business day.
We ship from Monday to Friday and do not ship on weekends and national holidays.
Some carriers (UPS, B2C Europe, DHL Express) do not scan the packages at pick-up at our warehouse and the tracking page might not reflect the same-day processing event. Be reassured that the total transit time announced remains unchanged.
* Payment with PayPal e-check will delay the order confirmation, to allow for the check to be cleared (7 business days). If you have selected PayPal e-check as your payment method and completed the payment process, your order has been placed but shipping will be delayed by 7 days, on top of the standard delivery times mentioned in the following section.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery time do not include processing time of pre-orders (please refer to the corresponding product page).
Shipments methods are available based on shipping country and product.
Estimated delivery time*
US, CA, AU: 5-7 business days
US, CA, AU: 3 business days
US: 20$ (USD)
*The estimated delivery times are indicative and apply to the mainland part of territories mentioned. Ex: overseas & island territories like Jersey island is considered “Rest of the world”.
** Express shipping is available for the mainland part of territories mentioned only. Express shipping is not available for Alaska, overseas territories, islands…
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. boxes in the US mainland territory only.
Shipment confirmation and order tracking
We will send you a shipping confirmation email with the tracking information of your order as soon as the carrier picks up the package from our fulfillment center, which can happen 1 to 2 business days after you placed the order.
Customs, duties, and taxes
Perifit is not responsible for any customs and taxes applied to your order, which are applied by local customs authorities. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
|Product||No custom fees*|
|Perifit||USA, Canada, Australia, The European Union|
|Perifit+||Canada, Australia, The European Union|
|Simone||The European Union|
*This refers to mainland territories only. Outside of these mentioned territories, customs fees can be billed, depending on your local authorities. Specifically, customs duties are not pre-paid by Perifit for Switzerland, the United Kingdom, Norway, DOM TOM, The Canarian Islands...
Perifit is not liable for any products damaged or lost during shipping. If you have not received your order or received your order damaged, please contact the shipment carrier or our support team directly (firstname.lastname@example.org) to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship Perifit and Perifit+ worldwide* and standard shipping is free.
* Except: North Korea and Russia
We ship Simone in Europe only and standard shipping is free.
This policy applies to orders placed on our website (https://perifit.co) only. If you buy a Perifit product from a distributor, their return policy applies.
The return period depends on the product you ordered. Returns are free of charge*.
Perifit/ Perifit+: You have 100 trial days after receiving your probe to request a return and get a full refund on your order.
Perifit Pump: You have 14 days after delivery to try and return your breast pump free of charge if it does not fit.
Accessories: It is not possible to return orders of accessories (bottles, silicon pieces, flanges) already opened.
Within that time frame, Perifit will provide a pre-paid return label so that you can return your product and get a full refund of your order as soon as the carrier attests the drop-off at its location.
Contact our support team with your order number at email@example.com to start the return process:
- Print the return packing slip and the pre-paid return label.
- Please make sure to include the packaging slip inside the box so that we can identify your order.
- Repackage your return product and put the return packing slip inside the box (please remove any previous labels or tape).
- You have 7 days to drop your return package at the closest carrier location.
* shipping fees paid on the original order are not refundable
For more information on shipping & returns, email our support team at firstname.lastname@example.org or check out our FAQ.
I love it. The games make it incredibly fun and not a chore at all. I was so weak but after 1 week I didn't feel any heaviness from prolapse. Still a long way to go for PP recovery but Perifit, thank you!
NEW: Kegel exerciser with app | Perifit+
I previously had the basic perifit, and now upgrading to the plus, it is so much better to use, I like how it works in multiple positions
A playful approach for a serious disease. The fun device is easy to use and, at least for the moment, since I’ve been using it for just a month or so, it really helps maintaining the weekly commitment to practicing your pelvic muscles. The only inconvenience: a temporary blackout once in a while.
Un'ottima idea creare un'app con dei giochi per svolgere questi esercizi. Io sono molto comoda e grazie a questo riesco finalmente a fare gli esercizi tutti i giorni senza dimenticarlo!!