This policy applies to orders placed on our website (https://perifit.co) only. If you buy Perifit from a distributor, their shipping and return policy applies.
Perifit has stock in different locations across the world. We ship orders from the closest fulfillment warehouse depending on the destination, no matter the sales canal.
We ship from the United States, Canada, Australia, France.
Shipment processing time
All orders are processed within 1 business day, as soon as the payment is confirmed*.
If the order is placed before 12 PM, it will be shipped the same day. If it order is placed after 12 PM, it will be shipped the next business day.
We ship from Monday to Friday and do not ship on weekends and national holidays.
Some carriers (UPS, B2C Europe, DHL Express) do not scan the packages at pick-up at our warehouse and the tracking page might not reflect the same-day processing event. Be reassured that the total transit time announced remains unchanged.
* Payment with PayPal e-check will delay the order confirmation, to allow for the check to be cleared (7 business days). If you have selected PayPal e-check as your payment method and completed the payment process, your order has been placed but shipping will be delayed by 7 days, on top of the standard delivery times mentioned in the following section.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time*
US, CA, AU: 5-7 business days
US, CA, AU: 3 business days
US: 20$ (USD)
*The estimated delivery times are indicative and apply to the mainland part of territories mentioned. Ex: overseas & island territories like Jersey island is considered “Rest of the world”.
** Express shipping is available for the mainland part of territories mentioned only. Express shipping is not available for Alaska, overseas territories, islands…
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. boxes in the US mainland territory only.
Shipment confirmation and order tracking
We will send you a shipping confirmation email with the tracking information of your order as soon as the carrier picks up the package from our fulfillment center, which can happen 1 to 2 business days after you placed the order.
Customs, duties, and taxes
Perifit is not responsible for any customs and taxes applied to your order, which are applied by local customs authorities. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The following territories (mainland only) will not be subject to any customs duties: the United States, Canada, Australia & the European Union.
Outside of these mentioned territories, customs fees can be billed, depending on your local authorities. Specifically, customs duties are not pre-paid by Perifit for Switzerland, the United Kingdom, Norway, etc.
Perifit is not liable for any products damaged or lost during shipping. If you have not received your order or received your order damaged, please contact the shipment carrier or our support team directly (email@example.com) to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide* and standard shipping is free.
* Except: North Korea
This policy applies to orders placed on our website (https://perifit.co) only. If you buy Perifit from a distributor, their return policy applies.
Perifit offers a 100 days return window to get a full refund of your order.*
Within that time frame, Perifit will provide a pre-paid return label so that you can return your product and get a full refund of your order as soon as the carrier attests the drop-off at its location.
Contact our support team with your order number at firstname.lastname@example.org to start the return process:
- Print the return packing slip and the pre-paid return label.
- Please make sure to include the packaging slip inside the box so that we can identify your order.
- Repackage your return product and put the return packing slip inside the box (please remove any previous labels or tape).
- You have 7 days** to drop your return package at the closest carrier location.
* shipping fees paid on the original order are not refundable
** Due to the COVID situation, you may find it hard to respect that timing. Please note that many local carriers have arranged drop-off points to facilitate that process (red boxes in Australia, pick-up points from La Poste in France).
For more information on shipping & returns, email our support team at email@example.com or check out our FAQ.
Very good customer service.
Kegel Exerciser with App | Perifit
I love it! And have become entirely obsessed with ensuring my progress is moving on! I feel stronger if that makes sense! Never thought I would play ping pong with my cha cha!!
I have had my Perifit three weeks and have already seen an improvement in both my stress and urge incontinence. Really impressed.
Je ne l’ai toujours pas reçu 😔
So far so good. I like the ease of the product and app is great. Distracts your focus on time.
Kegel Exerciser with App | Perifit
I have been running to the toilet and worrying about small leaks for a few years, things were starting to get worse and I wore panty liners every day just in case and always needed them. I started using Perifit and by the end of the 5th day realised that I had not had 1 leak- not even a tiny one and that I hadn't needed to run to the toilet once during the entire day. Today is day 8, I stopped wearing liners 2 days ago - that is how confident I feel. Having to wear liners is not at all sexy and I was surprised at how much more confident and happy with myself I am by being able to bin them! For me this product is AMAZING and I am so glad I decided to give it a try, I cannot believe the physical and mental improvement in myself in just a few days. I am so glad I got the Perifit now rather than wait until things got much worse and I really needed it. It doesn't feel uncomfortable at all when I'm using it and the games are really fun. I'm also very competitive so I am loving the fact that I can try and beat my score every day! It took a few tries to get the hang of performing the kegels properly and without the contraction quality meter I don't think I would ever have got it right. I think every woman should have one of these, it honestly is life-changing to realise that I don't just have to accept incontinence and a progressively weakening pelvic floor as I get older - I'm 48. I feel amazing, thank you!
I love my Perifit and I feel I am improving already.just wondering when you do the ping pong challenge is that a real person as I get very competitive
This kegel trainer is really good at focussing your exercises to ensure they are effective. I wouldn’t normally play games on my phone but they really help and show your progress. After only a few weeks I can already feel the benefit. I will definitely recommend to friends.
If you are feeling miserable due to your pelvic floor after giving birth / menopause, give this a try and persevere, it’s worth it.